Frequently asked questions

What are your hours? 
Our regular hours are:
Monday to Friday: 10am – 6pm
Saturday: 10am – 5pm
May I join my partner or friend during their service? 
We understand that special occasions can be celebrated with a spa service. However, to maintain a tranquil and serene environment, all services, except for our couples packages, are performed in private rooms. The services are best performed without anyone else in the room due to space, distractions, and the need to maintain a calming atmosphere.
Can I claim your services on my health plan? 
Services at Namaste Day Spa are not eligible for medical expense claims, as we do not have registered massage therapists.
Can you please not get any oil on my hair / moisture on my newly filled lash extensions? 
This is a question that comes up a few times every year; and here’s the thing… do you want a GOOD facial/massage? Or a GREAT one? Avoiding areas that we are used to touching is awkward and unnatural for us and will certainly affect the flow of your treatment. Book these treatments on a day when you don’t need to look pristine after. Enjoy these messy, melty, yummy treatments!
Can I bring my child or baby? 
Your appointment is reserved especially for you and your relaxation. As much as we would love to have mini spa days for little guests, the ambiance within the spa remains as relaxing as possible for all of our guests, most of whom are specifically enjoying some time away from their little ones. This means we require another form of childcare to be arranged outside of the spa environment. Namaste does not allow babies, or young children past the front reception desk or to accompany a parent to a service. This helps create and maintain a relaxing environment for everyone, as our treatment rooms are just big enough for our esthetician to treat a single client. Thanks for your understanding!
What is your cancellation policy? 
To respect our small spa’s schedule, please provide ample notice for cancellations. New clients and appointments exceeding one hour require a credit card reservation. Read our full policy on our cancellations page.
Do you host group spa events or couples services? 
With adequate notice, we accommodate special events. We offer one couples service room, allowing us to host one couple at a time.
Where do I park?
Parking for the Landmark 6 building is right next to the building in the Landmark 6 Parkade. The first level is all  visitor parking!If you are going to be in the spa for more than 3 hours, we will send out details for the paid parking lot beside the parkade and will pay for your parking upon arrival.

Trusted by Kelowna Clients, Recognized Among the Best

Voted among the top spas in Kelowna and ranked as a local favourite, Namaste is known for expert care, visible results, and a peaceful, welcoming atmosphere. With a 4.8★ rating and hundreds of client reviews, you can feel confident booking with us.

★★★★★

“I had an amazing pedicure with Marissa the other day. Top quality, really nice products used, and excellent foot care. I was able to book in for the same day. I loved the lounge bed/chair they had me sit/lie on, made it very relaxing. Best pedicure I've ever had, honestly!”

★★★★★

“I had a massage and facial with Grace today. It was pure bliss. So relaxing. My skin feels fantastic and hydrated. She is a true professional . ❣️”

Treatments

All services performed at the spa are for both men and women

Sanitization / Hygienic Standards

Next to client comfort, cleanliness is our number one priority at Namaste Day Spa. You can rest assured knowing that every surface you touch has been sanitized before your arrival; and every implement used during your service has been sterilized using hospital-grade chemosterilants.

Cancellation Policy

Learn about our cancellation policy

Book Your Appointment Today

Whether you’re looking for a calming escape, a skin confidence boost, or a thoughtful gift, Namaste Day Spa & Medical Spa in Kelowna is here for you. Book your appointment now, shop our organic skincare, or give someone special the gift of relaxation.